IT Service Manager

Matchtech

📍 fareham, south east, United-Kingdom

Full-time Customer Service

Job Description

Job Description


Submit your CV and any additional required information after you have read this description by clicking on the application button.

Key Responsibilities

  • IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead.
  • Technical Support - Provide hands-on support across hardware, software, networks, and user issues.
  • Cloud Administration - Manage and maintain environments in AWS and Azure, including monitoring, access, and configuration.
  • User Lifecycle Management - Handle new user setup, onboarding, permissions, and system access.
  • Vendor & Contract Oversight - Manage remaining third-party providers and ensure smooth transition from outsourced services.
  • Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential.
  • Service Improvement - Implement processes, docume...
Apply for this Position