IT Service Desk Technician (f/m/d)

Team spirit and initiative are your most prominent strengths and you are motivated to develop a long-term career in Intellectual Property, in a multicultural work environment? Apply now!

• Provide 1st level incident logging and resolution or re-assignment to the 2nd level

• Provide Service Request Fulfilment for IT services

• Provide support for various technical areas like, computers, computer peripherals, mobile phones, printers, applications, conference systems, user account and access management, etc

• Adhere to and promote all applicable official Dennemeyer policies, procedures, and standards

• Ensure the adherence to existing policies (ITSM, ITIL, Security)

• Leverage the Dennemeyer official knowledge base in response to incidents and requests to ensure consistency and adherence to established practices.

• Take the ownership and responsibili...