IT Service Desk Analyst

IT Service Desk Analyst

Salary Range: $60,000 - $70,000

Location: Prince George, BC

Ready to be at the heart of a zero-carbon energy future?

Why join Drax?

• A Clear Purpose: Be part of a company at the forefront of sustainable energy, making a real difference for the planet and our communities.
• Growth Opportunities: We believe in developing our people.
• Comprehensive Benefits: Competitive wages, comprehensive health and dental benefits, an RRSP matching plan, and a company bonus plan that rewards overall Drax performance and safety.
• A Supportive Team: Work in an environment where continuous learning is encouraged, contributions are valued, and you are empowered to make informed decisions.

Your Day-to-Day as an IT Service Desk Analyst

• Ensuring that incidents are resolved efficiently in accordance with agreed Service Level Agreements (SLAs).
• Assess...