IT Service Desk Agent

0565 Claymount Assemblies Philippines, Inc. ("CAP")

📍 Calamba, Calabarzon, Philippines

Full time Computer Occupations

Job Description

Description

OTHER SPECIFIC FUNCTIONS OR DUTIES

  • May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. 
  • May include company-wide Web-enabled solutions.
  • SKILLS, KNOWLEDGE, TRAINING AND CERTIFICATIONS

    Minimum Required Skills and Knowledge

  • Ability to communicate effectively with various levels of users in the organization.
  • Must have strong troubleshooting, analytic, and problem solving skills.
  • Works effectively in teams.
  • Required Certifications and Training

  • Obtains and completes LMS training plan specific to assigned responsibility.
  • Experience Level with Business Tools

  • Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. 
  • Experience with SAP or equivalent ERP product and productivity software desired.
  • LEVEL DESCRIPTION