IT Service Delivery Manager
Commonwealth War Graves Commission
📍 thatcham, england, United-Kingdom
Job Description
Location : Maidenhead, with a minimum of 2 days a week in the office
Contract Type : 6 month FTC
Salary : £40 - £50k per annum, pro rata
Hours : Full Time, 37 hours per week, Mon – Fri
What you’ll be doing
You’ll take the lead on how our IT services are delivered across the organisation, making sure colleagues get a reliable experience. You’ll oversee our service desk, manage complex incidents, and keep everything running smoothly while looking for ways to improve service delivery. You’ll work closely with internal teams and external providers to resolve issues quickly while keeping people informed. Alongsidethis, you’ll lead and develop a small team, setting clear expectations and creating a positive, supportive environment. You’ll collaborate with everyone to understand what people need, ensuring services evolve with demand and systems remain secure.
What you need to have
- Experience le...