It service delivery manager – itil 70k

IT Service Delivery Manager – ITIL 70 K

Location: North West

Industry: IT

Salary: £60000 - £70000 per annum + Pension, Medical, Gym

Posted: 01/03/2024

Role Overview

Service Delivery Manager, IT Service Operations, IT Services Job, MSP, Software House / Vendor continuous improvement, ITILv4, Change Control, Incident & Problem Management. Create the framework – 70 K – office based job.

Responsibilities Report to the Head of Projects and drive Service Delivery as a visionary, focusing on strategy consolidation and continuous improvement. Build and maintain a fully operational ITIL service environment from scratch, ensuring proactive and reactive processes in change control and problem management. Engage external customers, manage stakeholders, and communicate effectively across a high‑pressure, fast‑paced environment. Lead delivery teams, delivering world‑class IT services while keeping no man‑management role; responsibilities focus on deliveri...

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