IT Service Delivery Manager
P
Panoramic Associates
📍 Hardwicke, Gloucestershire, Gloucestershire, United Kingdom
Job Description
Title: Head of IT
Type: Permanent | Hybrid Working | 3 Days On-Site/ 2 Days Remote
Salary: £55,000/Yr. – £65,000/Yr. + Benefits
Location: Southwest England area
We are partnering with a market-leading, multi-site manufacturing group seeking an experienced Head of IT to take ownership of IT operations, service delivery, and team leadership across a growing business.
Reporting directly to the IT Director, this is a true number two leadership role focused on driving IT performance, modernisation, governance, and stakeholder engagement. You'll lead a small internal IT team, own the relationship with the external MSP, and play a key role in shaping the future direction of IT across the organisation. The role covers multiple sites and the candidate needs to be comfortable with that travel requirement.
Key Responsibilities:
Own and manage the relationship with the external Managed Service Provider (MSP), ensuring SLA/KPI performance and continuous service ...
Type: Permanent | Hybrid Working | 3 Days On-Site/ 2 Days Remote
Salary: £55,000/Yr. – £65,000/Yr. + Benefits
Location: Southwest England area
We are partnering with a market-leading, multi-site manufacturing group seeking an experienced Head of IT to take ownership of IT operations, service delivery, and team leadership across a growing business.
Reporting directly to the IT Director, this is a true number two leadership role focused on driving IT performance, modernisation, governance, and stakeholder engagement. You'll lead a small internal IT team, own the relationship with the external MSP, and play a key role in shaping the future direction of IT across the organisation. The role covers multiple sites and the candidate needs to be comfortable with that travel requirement.
Key Responsibilities:
Own and manage the relationship with the external Managed Service Provider (MSP), ensuring SLA/KPI performance and continuous service ...