IT Service and Quality Management Specialist
NETZSCH Grinding & Dispersing
📍 vila velha, espírito santo, Brazil
Job Description
Company Description
Techco.Lab is the technological innovation hub of the Netzsch Group, a traditional German company with over 150 years of history. With a global presence, Techco.Lab brings together multidisciplinary teams to develop sustainable digital solutions, promoting a collaborative, creative, and excellence-focused environment. The company combines the solidity of a multinational with the agility of a technology lab, offering space for experimentation and professional growth in projects with international impact.
Job Description
Establish, further develop, and ensure the quality of ITSM processes and tools (ServiceNow) to ensure IT service integration, support collaboration between IT and business, and provide and manage the lifecycle of valuable IT services for the Netzsch Group, also with a focus on the Americas region.
Responsibilities
- Operate, plan, and optimize ServiceNow ITOM Discovery and MID Servers
- Develop ...