IT Project Specialist - Level 3

MicroTech Systems is looking for a Technical Support Specialist to join our team in our Boise, Idaho office.

This person will provide technical guidance and support to our business and clients.     The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience.

He/she will use their interpersonal skills to communicate with clients and provide a solution to their technical problems quickly and professionally.   Responsibilities:

•   Act as product expert –  Review and respond to all software and hardware issues as reported.


• Evaluate the product by testing its capabilities in an on-going manner.
• Determine and report on system capabilities and restrictions.
• Evaluate the customer objective and suggest alternatives and recommendations.   Support Specialists will be challenged with various cli...