It Problem Management Manager

Select how often (in days) to receive an alert:Requisition ID: ****** Employee Referral Program – Potential Reward: $0.00We are committed to investing in our employees and helping you continue your career at Scotiabank.PurposeFacilitates all Problem Management Processes.AccountabilitiesThe IT Problem Manager will:process and tools to support adoption of the problem methodology required by a project, initiative or steady state to resolve an issue.Facilitate and support problem communication and forum effortsFacilitate and support the design, Facilitate in the development, refinement, and execution of all problem management processes.Responsible and/or chair the problem management review (major & 911 incident) processes throughout the Enterprise.Responsible and /or chair post-mortems providing the identification & publication of root cause for incidents along with placing measures to either mitigate recurrence or reduce recovery time restoring services.Applying a structured methodolog...