IT Operations & Helpdesk Specialist

optiBPO is searching for an IT Support & Helpdesk Manager in Mabalacat to manage IT support requests, troubleshoot issues, and administer IT systems including Microsoft 365 and Salesforce.

The ideal candidate possesses a strong background in IT support and experience with Power BI and Sage 100. You will also oversee vendor management and implement process improvements, ensuring compliance and security.

Exceptional communication skills and teamwork are essential in this dynamic environment.