Job Description
Role:
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
- Printer support (Installation)
- Conference Room support (Equipment setup and troubleshooting)
- Network support (standard patching and cabling)
Requirements:
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- English B2 and above is a MUST
- This role is a Salary Non-exempt position with a targeted salary range of $5,000.00 BRL to $5,333.00 BRL monthly.
Benefits: