Job Description
Schedule: US Time (Night Shift)
Employment Type: Full-Time
We’re looking for an IT Support & Systems Administrator to manage our small business’s tech infrastructure. This hands‑on role involves providing IT support, managing systems, and ensuring smooth daily operations across our Windows PCs, Mac PCs, O365 apps, Salesforce apps, networked devices, and cloud servers.
Qualifications
- At least 5 years relevant experience
- Proven experience in IT support/systems administration, ideally in a small business.
- Strong knowledge of Windows OS, macOS, Office 365, cloud servers, and networking.
- Hands‑on experience troubleshooting software applications, especially Salesforce custom apps.
- Strong project management and communication skills.
Key Responsibilities
- Technical Support: Troubleshoot hardware/software issues, manage system updates, security patches, and user accounts
- Expertis...