IT Infrastructure Specialist
G
Grupo TECMA
📍 ciudad juárez, chihuahua, Mexico
Job Description
- Workforce Productivity: Deployment, configuration, and support of hardware client operating systems, and productivity software for end users. Support users with Office 365 and standard productivity tools; provide basic training and guidance.
- End User Computing & Mobility: Assist with mobile device setup and EUC tools, following standard procedures.
- Smart Hands in Server Rooms: Provide hands‑on support in server rooms, ensuring safety protocols, monitoring environments, and installing/troubleshooting servers, Virtual Machines (VMs), and UPS systems.
- Physical Security: Support visitor management systems and maintain knowledge of access control and video surveillance technologies.
- PC Desktop Support: Deliver onsite and remote support via BeyondTrust, manage virtual desktops, Zscaler, printers, peripherals, and PC lifecycle; resolve connectivity and security configuration issues.
- Network Infrastructure: Troubleshoot LAN/WAN, OT enviro...