IT Incident and Problem Manager

Holland and Barrett

📍 Nuneaton, England, United Kingdom

Full Time Computer Occupations

Job Description

About the role:

At Holland & Barrett, we're transforming how technology supports our colleagues, customers and operations across Europe's leading health and wellness retailer.


We're looking for an IT Incident & Problem Manager to lead a critical function at the heart of our IT Operations team. You'll play a key role in reducing service disruption, improving operational resilience and helping teams respond quickly and effectively when incidents happen.


This is an opportunity to lead a high-performing team, influence service improvements across the organisation and shape how we manage major incidents in a fast-paced, evolving technology environment.


Location & working ar...