IT Helpdesk Specialist - Remote Support

ECLARO is seeking an IT Service Desk professional to provide 1st tier support for software and hardware issues. You will be responsible for receiving, prioritizing, and responding to user calls to resolve technical problems.

The ideal candidate has an Associate's degree in MIS/IT, with 2-5 years of IT Helpdesk experience, excellent customer service skills, and a thorough understanding of Microsoft products.