IT Help Desk Technician
SUNY Clinton - Clinton Community College
📍 Plattsburgh, New York, United States
Job Description
STARTING RATE - $45,000.00
SUMMARY
The IT Help Desk Technician serves as the primary point of contact for technology support for faculty, staff, and students at the College. This position provides first level technical assistance, troubleshooting, and customer service for computer hardware, software, classroom technology, and campus systems. The IT Help Desk Technician supports teaching, learning, and administrative operations while maintaining a high standard of professionalism, service quality, and information security.
QUALIFICATIONS
1. Associate's degree in information technology, Computer Science, or a related field, or an equivalent combination of education and relevant experience. Bachelor's degree preferred.
2. Working knowledge of Windows operating systems and common desktop applications.
3. Strong customer serv...