Job Description
Who We Are Simnet is not your average managed service provider. We are NOT a break/fix shop, we are dedicated IT professionals focused on the delivery of technology solutions tailored to suit the needs of our clients. We value learning, transparency, and our employees.
As L1 Support, you are the first point of contact for our clients. You have a warm and friendly personality and are passionate about helping others. If you have superb troubleshooting skills and want to be hands on with the newest technology, then Simnet may be a great fit for you.
What Youll Do Be hands on with numerous applications. No two clients are alike and so there is no end to the variety of things you will work on each day Be the first point of contact for our clients closing or escalating tickets in a timely manner Be a documentation wizard! Leaving detailed notes on requirements and solutions. Support and deploy software using distribution tools and processes as requested by end users Bui...
As L1 Support, you are the first point of contact for our clients. You have a warm and friendly personality and are passionate about helping others. If you have superb troubleshooting skills and want to be hands on with the newest technology, then Simnet may be a great fit for you.
What Youll Do Be hands on with numerous applications. No two clients are alike and so there is no end to the variety of things you will work on each day Be the first point of contact for our clients closing or escalating tickets in a timely manner Be a documentation wizard! Leaving detailed notes on requirements and solutions. Support and deploy software using distribution tools and processes as requested by end users Bui...