IT Executive (Digital & Data Systems)

Responsibilities

IT Helpdesk & Corporate Support (20%)

. Provide Level 1 IT support for Corporate Office users (35 users)

. Manage user provisioning, device setup, access rights, and asset tracking

. Troubleshoot common issues (M365, endpoints, printers)

. Escalate complex infrastructure issues to central IT or vendors

. Maintain structured ticket logs and monthly support reporting

Data Governance & Quality (20%)

. Support structured data quality assessments across corporate and plant systems

. Coordinate with data owners to maintain master data integrity

. Maintain enterprise data standards, dictionaries, and validation rules

. Support digitization of manual data capture processes

. Identify and document systems of record for key operational data

. Work on digitization of data

Process Automation (40%)

. Document and ma...