Job Description
Lead and manage IT operations, infrastructure, and digital transformation initiatives across multiple business locations.Develop, implement, and support cost-effective technology solutions aligned with business objectives.Plan, execute, and oversee IT projects, including digital transformation, automation, AI initiatives, and change management.Establish and enforce IT policies, procedures, cybersecurity standards, disaster recovery plans, and best practices.Manage IT infrastructure including servers, networks, hardware, software, Microsoft 365, Active Directory, and end-user computing environments.Oversee helpdesk operations and ensure timely resolution of technical issues.Monitor system performance, identify improvement opportunities, and implement preventive solutions.Manage IT budgets, procurement, vendor relationships, contracts, and service agreements.Collaborate with business stakeholders to gather requir...