IT Business applications and support manager
J
John Clements Recruitment Inc.
📍 makati city, national capital region, Philippines
Job Description
JOB SUMMARY
The IT Business Applications and Support Manager plays a central role in strengthening IT’s partnership with business units by managing, supporting, and continuously improving the company’s portfolio of business applications. This role consolidates previously dispersed application support activities (shadow IT) into a unified, service-oriented function that ensures system reliability, effective data governance, and responsive user support.
The manager will collaborate closely with business stakeholders to understand operational needs, translate them into system enhancements, and guide reporting, analytics, and data quality. This role requires an IT Manager with strong technical and business skills, communication skills, a credible presence, and the ability to build trust across cross-functional teams.
KEY RESPONSIBILITIES:
1. Business Applications Management
• Own the application portfolio and ensure its alignment with business nee...
The IT Business Applications and Support Manager plays a central role in strengthening IT’s partnership with business units by managing, supporting, and continuously improving the company’s portfolio of business applications. This role consolidates previously dispersed application support activities (shadow IT) into a unified, service-oriented function that ensures system reliability, effective data governance, and responsive user support.
The manager will collaborate closely with business stakeholders to understand operational needs, translate them into system enhancements, and guide reporting, analytics, and data quality. This role requires an IT Manager with strong technical and business skills, communication skills, a credible presence, and the ability to build trust across cross-functional teams.
KEY RESPONSIBILITIES:
1. Business Applications Management
• Own the application portfolio and ensure its alignment with business nee...