IT Application Support Analyst Role

Kap Paper Inc.

📍 kapuskasing, cochrane district, Canada

Full-time IT & Technology

Job Description

Join a dynamic team as an IT Application Support Analyst, where you will provide vital support for key business applications and streamline processes. Your expertise will help in troubleshooting and enhancing user experience efficiently.

As an IT Application Support Analyst, you will bring your 5-7 years of IT experience and strong knowledge in cybersecurity and change management to the table. You'll assist in user account management and collaborate with various departments to improve workflows and automate processes. You will be responsible for ensuring compliance with IT governance and audit-related tasks.

Key Responsibilities:
• Support applications including SAP, payroll, and Elixir
• Troubleshoot application issues and coordinate with vendors
• Document processes, SOPs, and training materials
• Develop reports and maintain Power Platform solutions
• Participate in IT project implementation and compliance tasks

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