IT Administrator & Support Specialist

Job Description

We are a rapidly growing e-commerce company specializing in print‑on‑demand products. We are seeking a skilled and organized IT professional to manage digital infrastructure and provide technical support to the team.

Core Responsibilities

• Design, implement, and manage folder structure for company cloud storage (OneDrive, Google Drive).
• Manage user access and permissions for shared storage to ensure data security.
• Oversee and verify data backup processes to prevent data loss.
• Act as first point of contact for internal IT support requests.
• Troubleshoot and resolve issues with employee hardware (PCs, printers) and software.
• Manage and maintain physical hardware and software for production machinery.
• Create and update clear troubleshooting documentation and user guides.

Required Experience & Qualifications

• 1‑3 years hands‑on experience in IT su...