Intraday Staffing & Client Experience Analyst

Kraken is seeking a Client Engagement Operations Analyst based in Ovalle, Chile. This role involves managing staffing and scheduling for service support teams to ensure exceptional client experiences. Key responsibilities include forecasting staffing needs and analyzing productivity patterns, all while collaborating closely with cross-functional teams.

The ideal candidate is passionate about client outcomes and must possess strong interpersonal skills. Join Kraken in delivering outstanding service and client satisfaction.