Job Description
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- Perform onsite inspection, maintenance, and troubleshooting of deployed IT equipment
- Provide onsite technical support for Windows-based PCs and related devices
- Install, update, and maintain company software and tools (OS, remote access tools such as ToDesk, browsers, developer tools, etc.)
- Diagnose hardware/software issues and coordinate equipment replacement when necessary
- Maintain accurate IT asset records, including device ID, ownership, deployment location, status, and maintenance history
- Support IT inventory tracking and ensure data accuracy in asset systems
- Prepare regular IT operation and maintenance reports
- Provide onsite support and travel within Kuala Lumpur when required