Job Description
Title: International Customer Support Executive Voice Process Location: Newtown, Kolkata Job Type: Full-Time Industry: BPO / International Voice Process / Customer Support Job Description: We are hiring an International Customer Support Executives for a reputed multinational company in Kolkata. The role involves handling voice-based interactions with international customers, resolving queries, and delivering high-quality customer service while meeting performance standards. Key Responsibilities: Handle inbound and/or outbound voice calls from international customers Understand customer concerns and provide accurate and timely resolutions Maintain professionalism and ensure customer satisfaction on every call Document customer interactions and update systems accurately Meet quality, productivity, and compliance benchmarks Work collaboratively with internal teams when required Requirements 6+ months of hands-on experience in BPO or customer service with a focus on voice processes...