International Customer Service
J
JMD Technologies Inc.
📍 jaipur, rajasthan, India
Job Description
Hiring: Customer Support Specialist – Thai Language | Jaipur | 10–11 LPA
Location: Jaipur
Experience: 6 Months – 1 Year (Customer Support/BPO)
Work Mode: Work From Office / Work From Home (as per business requirement)
Working Days: 5.5 Days a Week
We are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers.
Key Responsibilities:
- Handle customer queries via Voice, Email, and Chat .
- Resolve customer issues while ensuring a high level of customer satisfaction.
- Document customer interactions accurately in the CRM system.
- Meet performance metrics such as AHT, FCR, and CSAT .
- Escalate complex issues to the appropri...