Internal IT Support Officer

Lead the internal IT function across Head Office and multiple branch locations, ensuring reliable infrastructure, secure systems, effective end-user support, and business continuity across a multi-site environment.

• CompTIA A+, Network+, Microsoft 365, or ITIL certifications will be advantageous

• 3-6 years' experience in an internal IT Support, IT Officer, Systems Administrator, or similar in-house IT role

• Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive

• Microsoft Entra ID (Azure AD) administration

• TCP/IP, VLANs, switching, routing, Wi-Fi, and ISP management

• End-user hardware, software, and peripheral device support

• Multi-site or multi-branch IT support, including remote support.

• 3rd-party IT vendor and service provider management

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