Internal Customer Serivice and Sales
A
Avenue Scotland
📍 Kirkcaldy, Fife, United Kingdom
Job Description
Our well esblished Kirkcaldy based client are looking or an Internal Sales Executive for an initial 9 month maternity contract. This may lead to a permanent opportunity depending on business requrements.
Reporting into the Sales Manager, you will be responsible for handling inbound enquiries, managing email correspondence, processing orders, and offering product support. Key duties will include:
Answer and handle a high volume of telephone enquiries in a professional and efficient manner.
Inbound enquiries will be a mix between Timber & Metal/Commercial Fencing Requests
Manage the company's shared email inbox, as well as your own, ensuring all enquiries are responded to promptly and accurately.
Ensure opportunities and quotations are followed up in a timely manner.
Provide knowledgeable and friendly assistance to customers regarding products, pricing, and order availability.
Accurately input orders and maintain up-to-date records.
Handle complaints...
Reporting into the Sales Manager, you will be responsible for handling inbound enquiries, managing email correspondence, processing orders, and offering product support. Key duties will include:
Answer and handle a high volume of telephone enquiries in a professional and efficient manner.
Inbound enquiries will be a mix between Timber & Metal/Commercial Fencing Requests
Manage the company's shared email inbox, as well as your own, ensuring all enquiries are responded to promptly and accurately.
Ensure opportunities and quotations are followed up in a timely manner.
Provide knowledgeable and friendly assistance to customers regarding products, pricing, and order availability.
Accurately input orders and maintain up-to-date records.
Handle complaints...