Intern - Business Channel (Channel Operation Strategy)

If you are looking to excel and make a difference, take a closer look at us…
This internship offers a unique opportunity for proactive undergraduates to go behind the scenes of a leading financial institution's retail operations. You will play a vital role in
upskilling our branch workforce
and ensuring service excellence across our network. If you are passionate about education, internal communications, and quality standards, this role provides hands-on experience in translating complex banking procedures into actionable knowledge for frontline teams.

Training & Content Development
The intern will support the Capability Development team in ensuring our branch staff are equipped, informed, and performing at peak levels. Key responsibilities include:

• Assisting in the creation of engaging training materials and Learning Notes to simplify new banking processes for branch staff.
• Developing quick-reference reminders and cheat sheets to improve on-g...