Intern - Business Channel (Channel Operation Strategy)
Hong Leong Bank Berhad
📍 Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia
Job Description
If you are looking to excel and make a difference, take a closer look at us…
This internship offers a unique opportunity for proactive undergraduates to go behind the scenes of a leading financial institution’s retail operations. You will play a vital role in upskilling our branch workforce and ensuring service excellence across our network. If you are passionate about education, internal communications, and quality standards, this role provides hands-on experience in translating complex banking procedures into actionable knowledge for frontline teams.
The intern will support the Capability Development team in ensuring our branch staff are equipped, informed, and performing at peak levels. Key responsibilities include:
Training & Content Development:
Assisting in the creation of engaging training materials and Learning Notes to simplify new banking processes for branch staff.
Developing quick-reference reminders...