Intermediate Auto Claims Advisor/Adjuster (Markham, ON - Hybrid)

Opportunity

Aviva Canada, Canada’s leading property and casualty insurance group, is looking for an Intermediate Auto Claims Advisor to join its Auto Claims team.

Responsibilities

As an Intermediate Auto Claims Advisor, you will be our customer’s first point of contact when they need us most, providing exceptional customer service and guiding them through the claims process, conducting investigations, and making the decision on the best course of action.

• Guide customers through the claims process by investigating their auto collision claim and looking after their needs.
• Comply with company and industry regulatory practices, delivering best practice methods and taking responsibility for your customers and claims outcomes.
• Work autonomously in a digital environment.
• Actively participate in ongoing training to keep up to date with best practices in claims handling.
• Contribute to special projects and provide fee...