Intelligent Process Automation - Business Analyst
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Infosys
📍 Nuevo León, Nuevo León, Mexico
Job Description
About Infosys
Infosys the global leader in next-generation digital services and consulting is looking for your talent:
Intelligent Process Automation – Business Analyst (5–7 years) Key Objectives- Build and maintain strong relationships with business unit stakeholders.
- Become a subject matter expert (SME) in stakeholder business processes to identify IPA opportunities.
- Create detailed Process Design Documents (PDDs) to guide automation development.
- Manage automation projects through all phases: discovery, development, QA, production launch, hyper‑care, and operational handoff.
- Develop automation‑level insights dashboards and integrate automation metrics into business unit dashboards.
- Promote IPA solutions to new business units to expand automation adoption.
- Perform general RPA/IPA Business Analyst responsibilities, ensuring high‑quality deliverables.