Intake Specialist - 1091 - Colombia (Soacha)
C
Confidential
📍 soacha, cundinamarca, Colombia
Job Description
About the client
Our client is a boutique personal injury law firm that focuses on providing a high-touch, personalized experience. They prioritize exceptional customer service and empathy, ensuring every client feels supported from the very first interaction.
About the role
Our client is seeking an Intake Specialist, fluent in both Spanish and English, who will assist the legal team by handling outbound calls for insurance claims, managing the reception, and handling administrative paperwork. This position is suitable for someone organized, detail-oriented, and capable of multitasking in a fast-paced legal environment. US law firm experience is preferred.
What you’ll be doing
- Answer incoming calls and handle inquiries professionally.
- Conduct outbound phone calls.
- Assist with clerical duties such as data entry, document formatting, and file management.
- Manage and update calendars with appointments, deadlines...