Job Description
Become an Intake Hub Specialist with ParaMed Home Health Care, enhancing client service within a centralized intake hub. This role requires strong operational judgment and a proactive approach to service coordination.
In this vital position, you will manage referrals from intake to service initiation, ensuring clients receive seamless support. Your experience in home or community care will be key in answering inquiries, screening client needs, and collaborating across various teams. You'll play a crucial role in enhancing service delivery as ParaMed continues to evolve its intake processes.
Key Responsibilities:
• Manage inbound inquiries and referrals from diverse channels
• Conduct client screenings to assess service requirements
• Maintain accurate lead and referral information in systems
• Monitor and track referral statuses for timely follow-up
• Identify and escalate complex service coordination issues
Requirements:
• 3+ years in healthcare intake or se...
In this vital position, you will manage referrals from intake to service initiation, ensuring clients receive seamless support. Your experience in home or community care will be key in answering inquiries, screening client needs, and collaborating across various teams. You'll play a crucial role in enhancing service delivery as ParaMed continues to evolve its intake processes.
Key Responsibilities:
• Manage inbound inquiries and referrals from diverse channels
• Conduct client screenings to assess service requirements
• Maintain accurate lead and referral information in systems
• Monitor and track referral statuses for timely follow-up
• Identify and escalate complex service coordination issues
Requirements:
• 3+ years in healthcare intake or se...