Intake & Assessment Officer (1-Year Contract) - JL

About the Role

My client is seeking a detail-oriented and organised Intake & Assessment Officer to support the intake, screening and referral of cases requiring protective and social support services. You will play a key role in ensuring referrals are accurately assessed, triaged and coordinated with the appropriate stakeholders, while maintaining high standards of service and confidentiality.

This role is ideal for individuals with strong administrative, coordination and stakeholder management skills who are passionate about supporting community and social service initiatives.

Key Responsibilities

• Manage and coordinate intake referrals, including appeals and enquiries, ensuring timely follow-up.
• Review, screen and triage incoming cases according to established guidelines.
• Perform accurate data entry and maintain records within the case management system.
• Prepare responses to scre...