Job Description
Drive workforce optimization as Intact's Senior Analyst in WFM Forecasting. This role offers hybrid flexibility and focuses on enhancing forecasting methods for operational excellence.
Join the Intact team as a Senior Analyst in WFM Forecasting. With substantial experience in workforce planning, you'll develop long-term workload forecasts while adapting to business changes and seasonal trends. Gain the opportunity to coach junior analysts and contribute to improving overall forecasting accuracy through innovative approaches and collaboration with cross-functional teams.
Key Responsibilities:
• Create mid-term and long-term workload forecasts per department
• Evolve workforce management assumptions and inputs
• Identify emerging trends impacting service and productivity
• Conduct monthly consultations with key stakeholders
• Document and refine forecasting methodologies continuously
Requirements:
• Bachelor’s degree or equivalent in a quantitative field
• 5...
Join the Intact team as a Senior Analyst in WFM Forecasting. With substantial experience in workforce planning, you'll develop long-term workload forecasts while adapting to business changes and seasonal trends. Gain the opportunity to coach junior analysts and contribute to improving overall forecasting accuracy through innovative approaches and collaboration with cross-functional teams.
Key Responsibilities:
• Create mid-term and long-term workload forecasts per department
• Evolve workforce management assumptions and inputs
• Identify emerging trends impacting service and productivity
• Conduct monthly consultations with key stakeholders
• Document and refine forecasting methodologies continuously
Requirements:
• Bachelor’s degree or equivalent in a quantitative field
• 5...