Insurance Assistant

Role Focus: Insurance Administration & Operations Support

Ownership 1 – Insurance Case Management

• Process new, renewal, and used car insurance cases, as well as other requests from Sales Advisors (SAs) and customers, ensuring accuracy and timely completion.
• Handle endorsement requests and ensure all policy updates are properly documented and processed.
• Update and maintain assigned operational reports, ensuring data accuracy, completeness, and reliability.

Ownership 2 – Operational Support & Coordination

• Support daily operations for both motor and non-motor insurance tasks.
• Assist in covering the responsibilities of teammates during leave or medical absence to ensure smooth workflow continuity.
• Perform ad hoc duties assigned by the Head of Department and ensure timely follow-up and completion

Key Responsibilities & Expectations ...