Installation Service Specialist
L
Leaf Home
📍 Hudson, New York, United States
Job Description
DescriptionProvide remote troubleshooting and diagnostic support for installation and service issues Guide Install Partners through repair solutions and ensure proper issue resolution Analyze service issues to determine root cause and recommend corrective actions Support quality control efforts by identifying trends, defects, and process gaps Serve as a primary point of contact for Install Partners on technical service issues Assist with resolution of escalated customer service issues and ensure timely outcomes Collaborate cross-functionally with Sales, Operatio...
The Installation Support Specialist provides remote technical support, diagnostics,
and operational analysis for installation and service activities. This role
partners with Install Partners, Customer Service, and internal teams to resolve
issues, improve quality, and drive consistent service performance.
Duties and Responsibilities: