Job Description
The Inside Sales Executive will be responsible for engaging customers who submit inquiries through the PakWheels Book Now journey. The role focuses on lead qualification, customer engagement, follow-ups, and supporting the conversion of prospective buyers into confirmed customers.
Key Responsibilities
- Contact and qualify customer leads generated through the PakWheels platform.
- Understand customer requirements, purchase intent, and buying timelines.
- Conduct timely follow-ups to nurture leads and improve conversions.
- Maintain accurate lead records and update customer interactions in CRM systems.
- Coordinate with relevant stakeholders to facilitate the customer purchase journey.
- Ensure compliance with defined response and follow-up SLAs.
- Deliver a professional and customer-centric experience throughout the engagement process.
Qualifications, Experience & Skills
- Bachelor...