Inside Sales Executive (Beijing based)

Taylor and Francis

📍 Beijing, Beijing, China

full-time Sales Representatives, Services

Job Description

Job Description

The Inside Sales Executive is responsible for managing and growing a portfolio of longtail customers. The primary focus of the role is on customer renewal, retention, and upselling, minimising attrition, growing accounts and ensuring customer satisfaction. This role also needs to manage and enhance relationships with local agencies, who are important stakeholders of our business.

Closing date for applications: 7 August 2026

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity

What you will be doing:

Renewal and Retention

  • Proactively engage with customers and local agencies to ensure timely renewals of subscriptions and packages.
  • Identify and address potential churn risks by resolving customer concerns and providi...
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