Inside Sales Executive (Beijing based)
T
Taylor and Francis
📍 Beijing, Beijing, China
Job Description
Job Description
The Inside Sales Executive is responsible for managing and growing a portfolio of longtail customers. The primary focus of the role is on customer renewal, retention, and upselling, minimising attrition, growing accounts and ensuring customer satisfaction. This role also needs to manage and enhance relationships with local agencies, who are important stakeholders of our business.
Closing date for applications: 7 August 2026
Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity
What you will be doing:
Renewal and Retention
- Proactively engage with customers and local agencies to ensure timely renewals of subscriptions and packages.
- Identify and address potential churn risks by resolving customer concerns and providi...