Inside Sales & Contracts Specialist

Purpose of the Job:  

Responsible for delivering great intentional customer experiences including producing timely and accurate quotes for both standard and customised solutions, pro-actively engaging with customers to secure and process orders and working closely with the sales team. Also managing a range of other customer queries, ensuring customer satisfaction by collaborating with other departments and pro-actively addressing any issues. 

Key Responsibilities and Outcomes: 

• Provide exceptional levels of customer service and ensure high levels of customer satisfaction at all times. 
• Accurately produce sales quotations, supporting documents, technical proposals, and any other required customer information to meet customer service KPIs. 
• Manage and main...