Inside Product Support Representative

Build strong relationships with your assigned owner-operators and growing contractors—our Retail and Small Core customer segments—by understanding their business needs and delivering tailored parts and service solutions. 

Engage customers proactively to understand their needs and present tailored solutions that demonstrate Finning’s value.

Leverage digital tools and data sources to identify opportunities and open the door to serving the customer. 

Develop strategic call plans and account strategies to maximize customer engagement and sales performance. 

Maintain accurate records of customer interactions, equipment population, and opportunities using Saleslink. 

Collaborate cross-functionally with product support, equipment sales, and service teams to deliver seamless customer experiences. 

The majority of your work day will be ...