InnVest Hotels Front Office Management Role
B
Banff-Collection-By-Innvest-Hotels
📍 banff, division no. 15, Canada
Job Description
Join InnVest Hotels as a Front Office Manager to shape exceptional guest experiences at our hotels. Drive team performance and operational excellence in hospitality.
In this role, you'll be responsible for managing front office operations, ensuring adherence to policies, and enhancing guest satisfaction. You'll work closely with the General Manager to drive marketing and sales strategies, oversee reservations, and maintain service quality. Regular evaluations and operative adjustments will be key to your impact.
Key Responsibilities:
• Direct day-to-day front office and guest service activities
• Hire and train a qualified team for excellent service
• Conduct ongoing evaluations to maintain service quality
• Analyze guest satisfaction and recommend improvements
• Establish collaborative relationships across hotel departments
Requirements:
• Minimum 2 years of supervisory experience in hospitality
• Degree ...
In this role, you'll be responsible for managing front office operations, ensuring adherence to policies, and enhancing guest satisfaction. You'll work closely with the General Manager to drive marketing and sales strategies, oversee reservations, and maintain service quality. Regular evaluations and operative adjustments will be key to your impact.
Key Responsibilities:
• Direct day-to-day front office and guest service activities
• Hire and train a qualified team for excellent service
• Conduct ongoing evaluations to maintain service quality
• Analyze guest satisfaction and recommend improvements
• Establish collaborative relationships across hotel departments
Requirements:
• Minimum 2 years of supervisory experience in hospitality
• Degree ...