Infrastructure Tower Lead in Calgary
H
HCL Technologies Limited
📍 calgary, ab, Canada
Job Description
Join our team in Calgary as a Tower Lead, specializing in program and project management within the infrastructure sector. This role combines operational management with strategic project oversight.
In your position as Tower Lead - Program & Project Management, you will be responsible for driving key initiatives in crisis management and service improvement. This role demands a strong technical background, adhering to SLAs while fostering relationships with senior stakeholders. You will oversee multiple service towers, ensuring their stability and efficiency.
Key Responsibilities:
• Manage ongoing operations and project transitions
• Execute crisis and process management strategies
• Ensure compliance with SLA standards
• Build and maintain senior-level customer relationships
• Drive consensus and negotiate effectively
Requirements:
• 5+ years of infrastructure project management experience
• Strong technic...
In your position as Tower Lead - Program & Project Management, you will be responsible for driving key initiatives in crisis management and service improvement. This role demands a strong technical background, adhering to SLAs while fostering relationships with senior stakeholders. You will oversee multiple service towers, ensuring their stability and efficiency.
Key Responsibilities:
• Manage ongoing operations and project transitions
• Execute crisis and process management strategies
• Ensure compliance with SLA standards
• Build and maintain senior-level customer relationships
• Drive consensus and negotiate effectively
Requirements:
• 5+ years of infrastructure project management experience
• Strong technic...