Information Technology Operations Manager

Job Description

We are currently seeking passionate and dynamic IT professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests. This position is based at Al Ain Rotana.

Key Responsibilities

• Serve as primary contact for all servicing of computer PC hardware.
• Maintain licenses for all software and ensure that the proper maintenance contacts cover all systems.
• Maintain a sufficient inventory of computer related supplies.
• Maintain a log of all computer hardware and a log of all service calls on computer hardware.
• Manage the configuration records, programme files and data files on the computer system.
• Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions.
• Develop and manage an effective and operative framework f...