Information Systems Supervisor

Objective

Lead and coordinate Information Systems activities to ensure reliable and efficient IT operations, supporting business processes, cybersecurity, and continuous improvement initiatives.

Responsibilities

• Supervise daily IT operations and user support activities.
• Manage hardware, software, networks, and communication systems.
• Coordinate preventive maintenance and system upgrades.
• Maintain IT assets, software licenses, and documentation.
• Monitor backups, cybersecurity practices, and disaster recovery procedures.
• Coordinate with external vendors and service providers.
• Support ERP and business applications.
• Develop and maintain IT procedures and standards.
• Train users and provide technical guidance.
• Evaluate and implement technology solutions based on business needs.
• Prepare reports and recommendations regarding IT infrastructure and system performance...