Information and Referral Assistant (RPT - Access Centre - Newmarket)

Job Description

As an Information & Referral Representative , you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.

By applying your health care administrative support experience, you will have the opportunity to play a key role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

What will you do?

Reporting to the Manager of the Access Centre, responsibilities will include but are not limited to: receiving and resolving enquiries related to general Ontario Health atHome information, client information & referral and community resources; communicating effectively with both clients and Care Coordinators to bring about appropriate intervention and services for clients; monitoring communications for specific client groups and res...