Industrial Bearings Customer Support Specialist
S
Schaeffler Technologies AG & Co. KG
📍 oakville, on, Canada
Job Description
Become an Industrial Bearings Customer Support Specialist at Schaeffler in Oakville, Ontario. Focus on enhancing the customer journey from inquiry to fulfillment.
Ideal for professionals with three to five years of experience, this role connects customer needs with effective solutions. You will manage service standards, optimize processes, and collaborate with various departments to ensure seamless operations. Your expertise in engineering or business administration will be invaluable.
Key Responsibilities:
• Serve as the primary contact for customer inquiries and support
• Align service standards for quotations and contracts
• Develop internal processes for efficiency and accuracy
• Analyze complaints and coordinate with teams for resolutions
• Lead projects focused on process optimization and collaboration
Requirements:
• Undergraduate Degree in Business or Engineering
• 3 to 5 years of experience in cus...
Ideal for professionals with three to five years of experience, this role connects customer needs with effective solutions. You will manage service standards, optimize processes, and collaborate with various departments to ensure seamless operations. Your expertise in engineering or business administration will be invaluable.
Key Responsibilities:
• Serve as the primary contact for customer inquiries and support
• Align service standards for quotations and contracts
• Develop internal processes for efficiency and accuracy
• Analyze complaints and coordinate with teams for resolutions
• Lead projects focused on process optimization and collaboration
Requirements:
• Undergraduate Degree in Business or Engineering
• 3 to 5 years of experience in cus...