Job Description
Import/Export Assistant
Aufgaben
- Support of the export team in preparing export documents (commercial/proforma invoice, packing-list, transport-orders) for shipments to all customers and ensure correct declaration of the contents.
- Support of the export team to create transport orders, AWB in the carriers online module.
- Coordinate with carrier and follow up with shipment process to ensure efficient, and on time delivery of the products and communicate with Customer Service proactively in case of delay.
- Ensure archiving of export documents from all outgoing shipments as well as eVV (electronical and physical archiving).
- Communicate in a proactive and efficient way internally and externally with other departments and forwarding agents.
- Support in terms of freight claims / customer complaints.
- Assist with monthly KPI preparation and communication.
- Assure import/export SOP and WI are followed a...